Definitions and key terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly
- Company: when this policy mentions “Company,” ‘we,’ “us,” or “our,” it refers to Shoppingzone, Vadodara, Gujarat that is responsible for your information under this Return & Refund Policy.
- Customer: refers to the company, organization, or person that signs up to use the Service to manage the relationships with your consumers or service users.
- Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit and use the services.
- Service: refers to the service provided by Shoppingzone as described in the relative terms (if available) and on this platform
- Website: Shoppingzone’s site, which can be accessed via this URL: https://shoppingzone.net.in
- You: a person or entity that is registered with Shoppingzone to use the Services.
Return & Refund Policy
Thanks for shopping at Shoppingzone. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
If there’s something wrong with the product you bought, or if you are not happy with it, you have to mail us to issue a refund request and return your item with a valid reason. Broken items are only replaced when you have a product opening video from start to end. So it’s recommended to record video while you are opening the product after delivery.
If you would like to return a product, the only way would be if you follow the next guidelines:
We at Shoppingzone commit ourselves to serve our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects, and packaged with utmost care. We do this to ensure that you fall in love with our products.
Sadly, there are times when we may not have the product(s) that you choose in stock or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don’t have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.
We carry out a thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time, we ensure that the packing is good such that the items won’t get damaged during transit. Please note that Shoppingzone is not liable for damages that are caused to the items during transit or transportation. Please record a product opening video to claim for damaged products. No video is equal to no refund.
We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money
Shoppingzone is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had free shipping in the first place, the customer has to pay for the shipping in return.
By using our platform, registering an account, or making a purchase. you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
If, for any reason, you are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our products.
- Email: firstname.lastname@example.org
- Phone Number: 9016526884
- Website: https://www.shoppingzone.net.in